Our Walk-in Centres provide free advice and treatment for non-life threatening illness and injury, such as:
- common illnesses, like cold and flu
- cuts, bruises, abrasions and burns
- strains and sprains
- skin conditions and rashes
- sinus infections (sinusitis) and tonsillitis
- ear infections – middle and outer (swimmer’s ear)
- mild gastroenteritis
- minor infections and wounds
- urinary tract infections (male clients excluded as further investigations may be required – please see a GP)
- minor limb fractures
- impetigo (school sores)
- dental abscess.
We also offer the following health services:
- removal of stitches and staples
- wound dressings
- tetanus injections
- x-ray referral as indicated for injuries below the knee and shoulder
- plastering/splinting for simple limb injuries
- emergency contraception
- ear wax removal
- chlamydia screening
- nail bed injuries
- blood glucose test
- sick and carers certificates (not medical certificates) – see our frequently asked questions to explain the difference between a sick certificate and a medical certificate.
We do not provide the following services:
- treatment of children under 2 years of age
- treatment for complex/chronic ongoing health conditions
- treatment following a motor vehicle accident
- treatment following an injury at work – due to worker’s compensation requirements - see a GP
- work clearance certificates/letters for work/childcare
- injections prescribed by a GP
- ongoing care and routine blood tests
- referrals to medical specialists
- refilling prescriptions
- medical certificates (we are able to provide sick and carer certificates - see our frequently asked questions for the difference between a medical certificate and a sick certificate.
Your rights and responsibilities
It’s important you understand your rights and responsibilities as a patient to ensure you receive the best possible care.
For information on your rights and responsibilities as a health consumer at Canberra Hospital see the consumer involvement page.