Our commitment to providing high-quality and person-centred care ensures your stay is as comfortable as possible.
Latest news - Thursday 9 April 2020
To help slow the spread of COVID-19 and to keep patients and staff safe, we will be limiting the number of visitors to all sites.
General visiting is limited to:
- one visitor per patient allowed on site per day.
Visitors must not enter if they:
- are unwell with a fever, cough, sore throat or shortness of breath,
- have been overseas or on a cruise ship in the last 14 days, or
- have been in close contact with a confirmed COVID-19 case in the last 14 days.
We also encourage visitors to contact their loved ones by calling them directly, wherever possible do not bring children with you and please visit a hand hygiene station upon entering.
Hydrotherapy pool closed
From 30 March 2020, the University of Canberra Hospital hydrotherapy pool will be closed.
We encourage people to continue with a home-based rehabilitation program.
Latest news - March 2020
To help slow the spread of COVID-19 and to keep our patients and staff safe, Canberra Hospital and University of Canberra Hospital (UCH) will be limiting the number of visitors at the hospital.
From Thursday 19 March 2020, patients must limit their number of visitors to one person per patient, on site per day.
If you have an appointment at an outpatient clinic, please do not bring anyone unless absolutely necessary and if this is the case please limit it to one person. Please do not bring children to the hospital where possible.
When you attend the hospital, you will be met by security at the main entrance and asked a series of questions:
- Do you currently have a fever, sore throat or runny nose?
- Have you retuned from overseas or a cruise ship in the last 14?
- Have you been in close contact in the last 14 days with anyone who has confirmed COVID-19?
If visitors answer yes to any of the questions, they will not be permitted to enter at this time.
Restrictions can be challenging, and we understand each family’s situation is different. For exceptional circumstances we encourage families to speak to their family members nursing team for further advice.
The University of Canberra Hospital provides free car parking facilities for visitors, carers, patients and staff.
Parking for patients and their visitors is provided within Basement (P3) Carpark. Visitors and patients who are unable to find a park in Basement (P3) can source parking in the Multi-storey (P1) Carpark.
A number of mobility, short-term and set-down parking spaces are provided at the Hospital’s main entry, off Guraguma Street Bruce.
Upon entering either P3 or P1 car parks, drivers will be prompted to take a parking ticket at the Boom Gate. Patients and their visitors are able to validate their parking tickets at no charge prior to departure. This ticket can then be used to exit the car park at the boom gate.
There are three validation points at UCH:
- Main Hospital Reception
- Mental Health Reception
- Brindabella Rehabilitation Centre Reception or
- Faculty of Health (UC Use only)
Unauthorised users accessing UCH car parks who have no affiliation with UCH, will in the future be charged an exit fee of $20.00 for using the car park. Payment can be made at ticket payment machines located in the Basement lift foyer or at the boom gate, upon exit.
The maximum vehicle height for the University of Canberra Hospital (UCH) Multi-storey (P1) Car Park is 2.1 metres. For the Basement (P3) Car Park it is 2.3 metres.
A map of all car parks is available here.
What other transport options are available?
There are a range of Community Transport Services available to the public to help with your transport to and from medical appointments, Details listed below.
Flexible Bus Service: (02) 6205 3555
Communities @ Work: (02) 6293 6500
Transport Canberra: 13 1710 / https://www.transport.act.gov.au/
Canberra Cabs: (02) 132 227 (13 CABS)
Cab Express: (02) 6260 6011
Please contact Canberra Health Services Parking Operations on 02 5124 9759,or email CHS.firstname.lastname@example.org for more information about University of Canberra Hospital parking.
For general enquiries: 02 5124 0000, 24 hours a day, 7 days a week
For patient enquiries: 02 5124 2613
University of Canberra Hospital
20 Guraguma Street
Bruce ACT 2617
PO Box 11
Woden ACT 2606