There are many people you can turn to for help and information during your stay in hospital, including liaison officers and your medical and nursing staff.
Aboriginal Liaison Office
The Aboriginal Liaison Office helps Aboriginal and Torres Strait Islander people from the ACT and regional NSW access mainstream healthcare services. The office provides emotional, social and cultural support to patients and their families, patient and family liaison and hospital service information.
Aboriginal Liaison Officers are available Monday to Friday during business hours. Please contact the office on 02 5124 2316 for more information.
Customer Liaison
We encourage patients and carers to provide us with feedback to help improve our service. You can provide feedback in person, over the phone, by email or by mail.
We acknowledge and respond to all feedback within five working days. Please contact us if you haven’t heard back within this time.
Phone: 02 5124 5932
Email: healthfeedback@act.gov.au
Mail:
Consumer Feedback Coordinator
ACT Health
PO Box 11
Woden ACT 2606