Coming to hospital

This page provides information to help you to prepare for your time in hospital.

We understand that coming to hospital can be a worrying time for many people. Please use the information below to help prepare for your time in hospital.


Main reception

The main reception offers various patient services, including volunteer guides to help you find your way around the hospital campus. Lost property enquiries can also be made here.

Please contact the main reception on 02 5124 2613 between 7am and 8:30pm daily for more information.

We are located in Building 2 and can be accessed from Hospital Road or through the Yamba Drive entrance near the Emergency Department.

Download: Canberra Hospital Campus Map

Canberra Hospital Campus Map
What to bring

You may wish to bring items from home if your stay in hospital is more than a day. Please see our checklist below to ensure you don’t forget anything.

Personal items

  • tissues
  • hair brush or comb
  • toothpaste and toothbrush
  • soap
  • loose-fitting night wear
  • slippers and dressing gown
  • shaving kit for men – preferable electric
  • night shirt – for men having prostate surgery
  • teddy bear or another comfort item

Relevant medical information

  • current medications in their original containers
  • relevant x-rays
  • documents or letters from your doctor
  • Medicare card
  • health care card
  • health insurance details
  • completed medical admission forms
What not to bring

Personal valuables should not be brought to hospital. We suggest you arrange for a friend or relative to look after these for you while you are in hospital.

You can ask our ward staff to deposit them into the hospital safe if your friends or relatives are unavailable. The safe is only available for complete withdrawals of valuables between 8am and 4pm, Monday to Friday. You must arrange this beforehand.

We also discourage the use of personal electrical equipment in the hospital, including televisions and radios. We accept no responsibility for damage or loss of personal electronic equipment.

Single rooms

Sometimes we may not be able to meet your request of single room accommodation. This depends on room availability, clinical needs and your level of private health insurance.

Radio and Television

You can hire a TV for most beds across the hospital from Hospital Television Rentals. Specific conditions and charges apply.

TV hire is available for daily, weekly and monthly rates. Discount rates apply for Healthcare card holders.

Please the ward staff for a brochure and request form.

Page last updated on: 21 Jun 2019