Residential Accommodation

The Canberra Hospital (TCH) offers Residential Accommodation Services for short-term stays.

The Canberra Hospital (TCH) offers Residential Accommodation Services for short-term stays. The service provides on-campus, hostel-style accommodation in Building 5 that includes the following:

  • twin, single or (limited) family rooms
  • supplied linen that is changed weekly
  • shared shower, kitchen, cooking, dining, living and laundry facilities
  • access to staff cafeteria if required

Check-in for the service is based at the main hospital reception in Building 2. There is a drop-off area for the accommodation located at the entry to Building 5. There are multiple disabled parking spaces available on-campus and in the multi-storey car park.

Interstate outpatients and carer eligibility

Interstate outpatients and their carers who live more than 100km from Canberra may be eligible for accommodation support through the NSW Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS).

Please discuss your options with your referring doctor or local Health Service’s IPTAAS Office.

You may still use the accommodation if you are not eligible for IPTAAS. Please see the accommodation rates in the table below.

Room fees Nightly Rates (GST exempt)
Single Room $43.00 
Second person 5 years & older $17.00
Children under 5 years $0.00
Double room $60.00

Future changes to Residential Accommodation Services at Canberra Hospital

The ACT Government is investing in the modernisation of Canberra Health Services (CHS) over the coming years. A major part of this work is the construction of the SPIRE Project which will deliver a modern, purpose-built, state-of-the-art emergency, surgical and critical healthcare facility on the Canberra Hospital campus. Building 5 and other older buildings on the footprint of the future SPIRE site on the Canberra Hospital campus will be demolished in mid 2021 to enable SPIRE building works to proceed.

Residential Accommodation Services (RAS) operates from Building 5 at Canberra Hospital, and will continue to provide accommodation services for interstate outpatients and carers until early 2021.

Following the cessation of the Building 5 services, interim accommodation will be provided in another building on the hospital campus. This building will be refurbished for this purpose while longer term options are developed.  The booking arrangements will remain the same through Residential Accommodation Services however there will be less rooms on offer at Canberra Hospital campus. A room allocation model is currently being developed for this new interim service with the support and collaboration from consumer and carer organisations.

Consultation on Future Options

CHS engaged Communication Link to develop a consultation program to provide deeper engagement and participation from the various patient stakeholder and consumer groups impacted by the planned changes to the RAS. The intent of this consultation was to gather information from consumers/stakeholders to identify the needs of the RAS consumers and develop a suite of alternate options to enable the continuation of accommodation services beyond the closure of Building 5.

Residential Accommodation Services graphic

The final agreed consultation tools for this project were:

  • Building 5 onsite consultation: facilitated feedback was gathered using a combination of feedback forms and participants completing the online survey. This onsite consultation enabled feedback to be gathered from current users of the service.
  • Face-to-face feedback workshops: CHS representatives presented an introduction to clarify details about the RAS usage, the SPIRE Project and timelines on SPIRE Enabling and Construction Works. Workshops sought individual and group contributions, ensuring that all participants were able to give feedback and suggestions during the event.
  • Online survey: consisting of 24 questions seeking feedback on use of the service, referrals to the service, experience with other accommodation services and options for the future. Respondents were able to skip sections not relevant to them.

In October 2019, a small team from CHS and local consultants Communication Link, embarked on a regional road-show to talk to impacted carers and outpatients about their accommodation needs, and options for the future.

Many members of the Canberra, Bega, Bateman’s Bay and Goulburn communities gave up their time to come together to workshop ideas. CHS values the time and commitment that participants gave to make sure we heard many experiences from many people.

It was the intention of the consultation to capture the needs of people utilising the current RAS and to suggest options to continue the service beyond the time when Building 5 is closed for demolition to make way for building works to commence on the SPIRE project.

Please be assured that the Residential Accommodation Services at Canberra Hospital is continuing in its current form until early 2021. During this time period, Canberra Health Services will continue to keep the community informed as alternate options are identified for the continuation of accommodation services.

With thanks again for your interest and contributions.

Read the full report here

Page last updated on: 6 Aug 2020