In a life threatening emergency dial Triple Zero (000)

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ACT Pathology provides services and advice to clinicians across the ACT.

Our ACT Pathology Customer Liaison Team is available on (02) 5124 2932 to discuss all service delivery issues, including reporting delivery, courier services, patient billing and collection centres. We offer different reporting options to meet the individual needs of our clients. This includes an extensive courier service that delivers reports to doctor’s surgeries across Canberra.

You can also contact our Collection Centres directly.

If you are a patient looking for information on our pathology services, please see our page on pathology.

Result delivery

Electronic result delivery

ACT Pathology can provide direct and secure pathology results services that use practice management software, such as Medical Director, Medtech 32, Medical Spectrum, Intrahealth and Genie. Results are downloaded in PIT or HL7 formats for external clients. You can access this service on both PC and Apple computers using HealthLink software.

To apply for HealthLink use the online application form or phone Customer Services on (02) 5124 2932.

We can also automatically fax pathology results to services as soon as they are authorised. You can use auto fax for specific tests or for all results. Additional hard copies can be requested.

To establish automatic faxing contact our Customer Liaison Officer on (02) 5124 3367. Practices will need to provide a fax number to receive this service.

Hard copy result delivery

Referring practitioners can choose to receive standard A4 reports or a modified A4 report with a perforation to reduce the size to A5.

Reporting features include:

  • abnormalities highlighted in bold
  • cumulative reporting of up to five patient episodes
  • provision of intelligent personalised comments using a Laboratory intelligent Decision Support (LiDS) program

Please contact our Customer Liaison Officer on (02) 5124 3367 to set up your preferences.

ACT Pathology Handbook

The ACT Pathology Handbook is a comprehensive guide of pathology tests available.

Forms

Request forms

The ACT Pathology Request form (PDF, 368.97 KB) can be used to order routine pathology tests.

Pads of request forms, either A5 or A4, can be supplied by contacting (02) 5124 3367.

Somatic Mutation testing

The Somatic Mutation Testing Request form (PDF, 181.87 KB) can be used for ordering Somatic Mutation tests such as EGFR, KRAS and BRAF, on tissue samples processed at ACT Pathology.

Please send your completed form to:

Other forms

Factsheets

Contact ACT Pathology

General numbers

Calvary Hospital Laboratory

Email

Fax numbers

  • General Enquiries - (02) 5124 2812
  • Results - (02) 5124 2962
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In the case of a life threatening emergency, dial Triple Zero (000).

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Contact us

Switchboard Canberra Hospital
(02) 5124 0000

International callers
+61 (2) 5124 0000

Switchboard North Canberra Hospital
(02) 6201 6111

International callers
+61 (2) 6201 6111

Switchboard other hospitals and services
(02) 5124 0000

International callers
+61 (2) 5124 0000

The switchboard handles all calls to, from and within the hospital 24 hours/seven days a week