Canberra Health Services

Canberra Health Services (CHS) delivers high quality, effective, person centred care. 

We deliver a range of health services for patients and consumers across the Australian Capital Territory (ACT) and surrounding Southern New South Wales region. 

Some of these services include, but are not limited to:

  • Canberra Hospital, which provides trauma services and most major medical and surgical services. 
  • University of Canberra Hospital, a rehabilitation facility that offers additional outpatient services. 
  • Walk-in centres, which provide free treatment for minor illness and injury. 
  • Community health centres, providing general and specialist health services to people of all ages. 
  • Community based health services, such as early childhood services, youth and women’s health, dental health, mental health and alcohol and drug services. 

Visit our services and programs page for more information.

CHS Together Forward thumbnail

Together, Forward

Together, Forward (pdf) is one of our key projects to provide better health and access to health care for Aboriginal and Torres Strait Islander peoples in the Canberra region.

Our Aboriginal and Torres Strait Islander Consumer Reference Group has worked with us to develop this report which describes what we’ve done so far to provide person-centred, culturally safe care, and what we’ll do next.

Our vision and role

Our vision and role is our promise to each other, to you and your families and to the community.

  • Vision: Creating exceptional health care together
  • Role: To be a health service that is trusted by our community

Our values

  • We are reliable - we always do what we say
  • We are progressive - we embrace innovation
  • We are respectful - we value everyone
  • We are kind - we make everyone feel welcome and safe

Our strategy 

Our Strategic Plan 2020-23 sets out our path forward for the next three years and shows how we will deliver against our vision of ‘creating exceptional health care together’ for you, your families and your carers.

It shows our four priority areas of:

  • Personal health services - improving the experience of our consumers 
  • A great place to work - creating an environment to attract, recruit, develop and retain the highest calibre talent
  • A leading specialist provider - we will be leaders in key areas of research, education and clinical excellence
  • A partner to improve people’s health - work in partnership to tackle barriers to health care

Our Corporate Plan 2020-21 guides our activities each year within our four strategic priority areas. 
It identifies our key actions and makes it clear what needs to be achieved each year. 

Our research

The CHS Research Strategy (pdf) is the blueprint for a future of impactful research where consumers, carers and communities directly benefit and are considered central to an evolving health service.

Using this strategy, we will see more academic partnerships, collaborative research techniques, and better outcomes. It builds on our research collaboration with key academic partners, particularly with ANU and University of Canberra.

Our governance

We operate under the leadership of a Chief Executive Officer and executive team, appointed by the ACT Government and accountable to the Minister for Health, Minister for Mental Health and Minister for Justice Health.

Our Annual Report and Exceptional Health Care Report 2020-2021 document our performance.

Exceptional Health Care Report 2020-2021

See also Exceptional Health Care Report 2019-2020

Our CHS Governance Committee is responsible for making sure we have good corporate and clinical governance and accountability for outcomes, performance and delivery of exceptional care. It also gives our community and consumers a voice in decision making at Canberra Health Services.

Our committees make sure that we have robust governance of our activities. These include: 

  • Corporate Plan Review Committee
  • Our Care Committee
  • Our People Committee
  • Our Infrastructure and Technology Committee
  • Our Performance Committee
  • Audit and Risk Management Committee
  • Medical Advisory Executive Committee
  • Nursing Midwifery Advisory Executive Committee
  • Allied Health Advisory Executive Committee
  • Research and Education Advisory Committee

Our frameworks

  • Exceptional Care Framework - how we will deliver exceptional care at CHS, what exceptional care is and the actions we’ll take every day to deliver it.  
  • Clinical Governance Framework - how we implement clinical governance across CHS, why it is important and what our roles are in ensuring clinical governance works across our organisation. 
  • Partnering for Exceptional Care Framework - how we deliver exceptional care in partnership and how we develop, implement and maintain our systems to partner with consumers and their carers. 
Page last updated on: 20 Dec 2021