General Information for health professionals

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This section contains general information for all health professionals working in the ACT healthcare system.

Please make a selection from the A-Z list below.

ACT Health Library

The ACT Health Library provides high quality collections, services, and training to support the needs of our primary users (ACT Health) in patient care, research, education, and management.

Visit the ACT Health library or phone (02) 6244 3394.

ACT Health Net

ACT Health Net is ACT Health's one stop support site for GPs in the ACT. Here you'll find information about Outpatient Services across ACT Health, including information about clinics and their respective referral processes with decision support attached.

ACT Pathology

ACT Pathology - a business unit of Canberra Hospital - provides specialist pathology services to public and private patients throughout the ACT. There are six ACT Pathology licensed collection centres at convenient locations across Canberra.

ACT Quality in Healthcare Awards

The Awards recognise leadership and innovation in patient safety and quality of care, and publicly honour innovations that improve the delivery of safe quality care within the ACT healthcare system.

Adverse incident reporting

The Therapeutic Goods Administration provides a comprehensive guide to how to report a problem with a medicine or a medical device, including adverse reactions, medical device incidents, product deficiencies or defects.

Aged Care and Rehabilitation Service (ACRS)

To make an enquiry regarding patient referral to an ACRS service, phone (02) 6207 9977.

Download: ACRS Inpatient referral form (Microsoft Word Document - 323k)

Antenatal fact sheets, guidelines and checklist

These antenatal fact sheets, guidelines and checklist provide important antenatal information for women.

Australian Healthcare & Hospitals Association

The Australian Healthcare and Hospitals Association (AHHA) represents the public healthcare sector and the professionals working in it. The AHHA aims to faciliate collaboration between clinicians, academics, policy makers, administrators and politicians.

Australian Health Outcomes Collaboration

The goal of the Australian Health Outcomes Collaboration is to disseminate information and maintain an active network of collaborators in health outcomes research. Phone the Canberra campus on(02) 6205 0869 or (02) 6291 7271.

Certified agreements

View our current certified agreements for health service officers, public sector nurses and medical staff.

Child protection policy and reporting form

ACT Health's Child Protection Policy is designed to help health porfessionals understand and meet their responsibilities in relation to child protection. The Child Protection reporting form may be used by health professionals to report concerns of child abuse to Care and Protection Services.

Clinical Guidelines (NHMRC)

This portal has been developed by the NHMRC to help Australian clinicians and policy-makers access high quality, evidence-based clinical practice guidelines via a single entry point.

Community Health Intake (CHI) - Information for services users

Information for CHI service users, including eligibility criteria and our referral process.


The Early Recognition of the Deteriorating Patient Program in ACT Health has developed this website to share our lessons learnt and the tools we have developed as part of the program.

Diabetes Service - DiabACT Report

The diabACT Report was developed by the ACT Diabetes Service to provide a summary of a clients diabetes health and education status. A diabACT Report will be generated and sent to the referring doctor and to the client on completion of an initial intervention being registered in diabACT and following a Periodic Diabetes Review. These explanatory notes provide information about the definitions and methods used to obtain the results contained in the diabACT Report.

Diagnostic Imaging Pathways

This is a valuable Clinical Decision Support Tool and Educational Resource for Diagnostic Imaging produced by the Government of Western Australia's Department of Health.

Education and Training

ACT Health's Staff Development Unit (SDU) provides you with an environment that contributes positively to your personal development, helping you identify and realise your career goals.

Fact sheets

ACT Health's Health Protection Service has produced these fact sheets on various health matters, including diseases and key environmental health issues.


Healthlink is Australia's largest health information network. It connects a large number of General Practitioners, hospitals, laboratories and community healthcare institutions.

Health Promotion

This web site aims to provide information, resources and support to people involved with health promotion (HP) in the Australian Capital Territory (ACT).

Health Promotion and Grants

Health Promotion Grants (Formerly Healthpact) provides funds to community, health, arts and sports organisations for capacity building and health promotion activities, field development in the areas of training for the community as well as a research and evaluation program.

Healthy Territory Newsletter

Healthy Territory newsletter banner

Healthy Territory is a newsletter for all ACT healthcare providers delivering healthcare and health related services across the Australian Capital Territory. Healthy Territory tells what's happening at the policy and planning level, and shares information about key issues, directions and events within the ACT health system.

Human Rights Commission - Public authorities fact sheet

From January 01 2009, the Human Rights Commission expressly requires public authorities to:

  • act consistently with human rights; and
  • when making decisions, give proper consideration to relevant human rights.

Individuals have a direct right of action to apply to the Supreme Court to seek a remedy for an alleged contravention of this obligation.

Download: HRC Public Authorities fact sheet (PDF File - 447k)

Inter-Professional Learning

The ACT Inter-Professional Learning Project involves the disciplines of Allied Health, Medicine, and Nursing and Midwifery, in the development and implementation of a Clinical Education Framework underpinned by the principles of inter-professional learning.

Medical Assessment and Planning Unit

The Medical Assessment and Planning Unit (MAPU) is a 16 bed short stay unit for patients with complex and 'undifferentiated' medical problems needing assessment before referral and transfer to the appropriate Canberra Hospital inpatient unit.

Medicare Australia

Australia's universal health insurance program, Medicare (including the compensation recovery program for Medicare and nursing home benefits).

Medicare Benefits Schedule (MBS)

MBS Online contains the Medicare Benefits Schedule (MBS), a listing of the Medicare services subsidised by the Australian government.

Medicines and medication safety

The Australian Government's National Prescribing Service (NPS) is a member-based organisation providing accurate, balanced, evidence-based information and services to health professionals and the community on Quality Use of Medicines (QUM).

The Australian Government's Therapeutic Goods Administration (TGA) safeguards public health and safety in Australia by regulating medicines. The Adverse Drug Reactions Advisory Committee (ADRAC) - composed of independent medical experts with expertise in the evaluation of medicine safety - produces the Australian Adverse Drug Reactions Bulletin to raise awareness of adverse drug reactions.

Palliative care for GP's

These resources inform health professionals and consumers about palliative care and death and dying issues.

Pharmaceutical Benefits Scheme

The full Schedule of Pharmaceutical Benefits tailored to the needs of doctors, dentists, pharmacists and other health professionals.

Surgery information

Information about what a patient could expect during their stay at Canberra Hospital.

Patients waiting for elective surgery at either Canberra Hospital or Calvary Public Hospital concerned about theirr waiting time, can call the Elective Surgery Information Service on (02) 6205 1122.

See this listing of home help your patients can receive upon discharge from hospital.

Trans-Tasman Mutual Recognition Arrangement (TTMRA)

Download: TTMRA User Guide 2014 (PDF File - 516k)

This is a guide for the administrators of the Mutual Recognition Agreement (MRA) and the Trans-Tasman Mutual Recognition Arrangement (TTMRA) and for those wishing to operate under the schemes.