Support groups and counselling services

See this listing of mental health support groups and counselling services in the ACT Community.

Disability Program

Provides a range of non-employment services to people with disabilities including accommodation support, professional and therapy services, respite and recreation services and advice and referral. The programs primarily support people with intellectual disabilities, but people with a mental illness are eligible to apply for services and will be considered in the normal intake procedure on the basis of relative need. A significant number of clients have some degree of mental illness in addition to their other disabilities.

Mental Illness Fellowship of Victoria

Provides information and support for people experiencing mental health issues, their families and friends. Also offers a Vocational Rehabilitation Program for people living with a mental Illness.

Hours:  9am to 4pm Monday to Friday. Phone:  6246 7100, Fax:  6205 1293 Postal address: PO Box 6216, O’Connor ACT 2602. Street address:  41B David Street, O’Connor ACT 2602

Connections, grow with others – Mental Health Buddy Program

Connections is a buddy/mentoring program operating in the Canberra community since 1995. Our program links adults experiencing mild to moderate mental health recovery issues with volunteer buddies or mentors.

Connections volunteers and participants meet regularly for an hour or two. Together they can enjoy a variety of activities:
- such as going for a walk
- enjoying a coffee
- attending a sporting event or movie

Our Connections volunteers role model healthy and supportive relationships to program participants through companionship and mentoring.

Our Connections program is for you if:
- you are dealing with a mild to moderate mental health issue;
- would like to set some personal goals to build confidence and a better quality of life;
- enjoy meeting new people

Give us a call today on (02) 6251 4060 or visit our website:

GROW Centre

GROW is a community mental health movement, a voluntary association of people who earnestly desire to change, and are helping one another to grow to personal maturity. GROW has regular meetings and members keep in touch through friendly phone calls and visits when requested. Anyone can come as it is both a prevention and rehabilitation program.

9 Anembo Street, Narrabundah ACT 2604
Phone (02) 6295 7791

headspace ACT

headspace is an early intervention youth mental health service for young people aged 12-25 and their families to get support for mild to moderate mental health and substance use issues. headspace is located in both the ACT and Queanbeyan.


headspace Canberra

Ph: (02) 6201 5343

Opening Hours:

9am-5pm Monday and Friday

9am-7pm Tuesday and Thursday

11am – 5pm Wednesday



Level B, Building 18, University of Canberra

170 Hayden Drive, Bruce ACT



headspace Queanbeyan
Ph: (02) 6298 0300
Opening Hours:
9am- 5pm Monday, Tuesday, Wednesday  & Friday
11:00am - 7:00pm Thursday
98 Monaro Street (Cnr Crawford St)
Queanbeyan, NSW 2620


ACT and Region Disabled Sport and Recreation Association (ADSRA)

ADSRA provides opportunities in sport, recreation & fitness for all people with a disability.

YMCA RAID program

Recreational Activities for people with Intellectual Disabilities (RAID) program which includes people with a mental illness.


Work-Ways provides a specialist employment service for people with a psychiatric diagnosis or mental illness to obtain and maintain open employment. Work-Ways ensures that people with a mental illness maintain their dignity, are treated with respect and are assisted to reach their employment goals.

1/7 Lonsdale Street, Braddon ACT

Phone (02) 6247 3611
Fax(02) 6247 3640

Work-ways contacts


This service assists in the employment opportunities and placements for people with a disability.
Phone (02) 6280 6032
Fax (02) 6280 5929



Provides a free, anonymous, confidential 24 hour phone service for people under stress, in crisis, or with any problem.

Hours: Lifeline: 24 hours 7 days, Office: 9am to 5pm Mon to Fri.
Phone: 131 114 Fax: 6257 4290 TTY 03 96639030
Baillieu House, 71 Northbourne Ave, Canberra 2601

Lifecare Counselling and Family Services

Provides clinical counselling for people of all ages. Income related sliding scale including a pensioner rate.

Hours: Day and early evening appointments. Office hours 9am to 5pm Mon to Fri
Phone: 1300 130 225 Fax: (02) 9796 4226
Contact: Appointment required.(02) 9708 2088

Carey Gardens Community Centre, 111 Carnegie Cres, Red Hill 2603

Mental Health First Aid

Course covers helping people in mental health crisis situations or the early stages of developing a mental health problem. Participants learn the signs and symptoms of mental health problems, where and how to get help, and what sort of help has been shown to be effective. This course is a 12-hour course developed in 2000 by Betty Kitchener and Professor Tony Jorm with the aim to improve the mental health literacy of members of the Australian community. It is now auspiced by ORYGEN Research Centre at the University of Melbourne's Department of Psychiatry

Participants receive a course manual and also a certificate at the completion of the course. Those who have completed the course have been very positive about the knowledge and skills they have acquired.

Cost & Location of Courses

The course can be conducted wherever an instructor can travel or your local instructor can inform you of their individual fees. Find the contact details of an instructor in your area.

For more information visit

Mental Health Council of Australia

The national peak body for mental health.

Hours: 8.30am to 5pm Mon to Fri
Phone: (02) 6285 3100 Fax: (02) 6285 2166
Level 1, ALIA House, 9-11 Napier Close, Deakin

Mental Illness Education ACT

Uses people with personal experience of living with mental illness to share their own stories to help reduce stigma and misconceptions and factual information. Sessions are conducted with senior high school students, teachers and a wide range of community agencies.Volunteers welcome.

Hours: Mon to Fri 9am to 5pm
Phone: (02) 6257 1195 Fax: (02) 6257 1195
Griffin Centre, Rm F02, 19 Bunda St, Canberra 2601

Post and Ante Natal Depression Support and Information Inc

Provides support groups, education and information for families who are experiencing Antenatal Depression (AND), Postnatal Depression (PND) or Anxiety. Referrals to other community-based organisations and health professionals within the ACT are also provided. Support groups include Day Support Group, PUMP combining one hour of fitness with one hour of facilitated group support and Yoga Evening Support group combining an hour of facilitated group support followed by one hour of yoga. PANDSI also offers a telephone support service for those who may be isolated or in full time employment and unable to attend groups as well as one-on-one support sessions by appointment. PANDSI also has a playgroup.

Phone: 6288 1936
Opening Hours: Monday to Friday 9am - 4pm

Australian Red Cross ACT

Promotes humanitarian principles and aims to alleviate human suffering. Local services include blood transfusion service, first aid health and safety training, tracing service, meals on wheels, linen service, personal alarm service, dementia alarm service, volunteer home visitor service, community service, telecross, oncology visitor service and wheelchair loan service. Some service fees apply. Membership fees apply, concessions available.

Hours: 9am to 5pm Mon to Fri
Phone: 6206 6000 Fax: 6206 6050
Red Cross House, Cnr Hindmarsh Dr and Palmer St, Garran 2605

Salvation Army Community Services

Provides crisis assistance and emergency relief through counselling, referral, family mediation, emotional support, food vouchers, furniture, clothing and emergency financial assistance (paid by cheque).
Service by appointment only.
Eligibility: ACT residents only
Referral: Proof of income and expenditure required

Hours: 9.30am to 12.30pm, 1.30pm to 4.30pm Mon to Fri
Phone: 6247 3635 Fax: 6257 2791
4 Hawdon Pl, Dickson 2602

St Vincent de Paul Society

Visits and assists those in need in their own homes. Assistance ranges from friendship to moral/material support. Established network of centres that provide free clothing, furniture and other household items to families and people in need.

Hours: Office Hours: 9am to 5pm Mon to Fri
Phone: 6282 2722 Fax: 6281 4743
17-19 Colbee Crt, Phillip 2606
Regional Centres: Belconnen, Curtin, Dickson, Narrabundah, Mitchell, Phillip, Tuggeranong and Queanbeyan.

Canberra Queanbeyan Attention Deficit Disorder Support Group Inc

Aims and objectives are to create community awareness of ADD through various mediums. Meet 1st Sunday of each month at Shout Offices, Pearce Centre, from 2pm to 5pm. Membership fees apply.

Hours: 9am to 5pm Mon to Fri
Phone: 6290 1984 Fax: 6286 4475
Pearce Community Centre, Bldg 1, Collett Pl, Pearce 2607

Care Financial Counselling Service and the Consumer Law Centre of the ACT

Counselling by qualified financial counsellors for people on moderate to low incomes who are experiencing financial problems. Provides credit and debt counselling on issues underlying and directly linked to financial well being. The Consumer Law Centre aims to provide legal assistance and advice to low or moderate income consumers, primarily in the areas of consumer credit, telecommunications and utilities, as well as general fair trading and consumer protection.

Hours: 9am - 12pm Mon to Fri : Weds 5.30pm to 7.30pm.
Walk in Weds evening only, no appointment necessary.

Phone: 6257 1788 Fax: 6257 1452
Waldorf Bldg, Lvl 1,Shop 16, 2 Akuna St, Canberra 2601

ANU Psychology Clinic

A research, training and treatment centre offering specialised psychological services to the community.

Hours: 9am to 5pm Mon to Fri, after hours by appointments
Service fees apply. Referral Required. Health care professional
Phone: 6125 0412 Fax: 6125 9656
Psychology Bldg, Gr Fl, ANU, Cnr Daley and Science Rds, Acton 2601

Compassionate Friends ACT and Queanbeyan

The Compassionate Friends is a national nonprofit, self-help support organisation that offers friendship and understanding to bereaved parents, grandparents and siblings. There is no religious affiliation and there are no membership dues or fees.

Hours: Meets 1st Tues of the month 7.30pm , phone for details
Phone: 6286 6134 Fax: 6286 6134
Grant Cameron Community Centre, 27 Mulley St, Holder 2611

Sands ACT

A support group for parents, family and friends, who experience the death of a baby through miscarriage, termination for abnormalities, stillbirth, neonatal death or other reproductive loss. Support group meeting and phone counselling provided by bereaved parents.

Phone: 6244 2372
Building 5, Canberra Hospital, Garran 2605