Home help

Coughs, colds, sprains, rashes - your local pharmacist can give you expert advice on many health issues.

For free expert advice and reassurance 24 hours a day, seven days a week, call healthdirect on 1800 022 222, or for the one-off treatment of minor illnesses and injuries seven days a week from 7am-11pm, see a specialist nurse at our Walk-in centre.

For ongoing comprehensive healthcare for everyone, including those with acute problems, children under two years and those with complex medical problems, see this listing of GP's by suburb.

For serious illness or injury requiring urgent attention, call 000 or go to your local hospital Emergency Department.

Home Help A-Z

The ACT Equipment Scheme offers funding to assist permanent residents of the ACT with long term disabilities to obtain and maintain a range of equipment to live at home in the community. The scheme provides a subsidy, not full payment per item. Contact the ACT Equipment Scheme on (02) 6205 2605.

ACT Pathology provides a home collection service for those patients who are unable to attend one of our collection centres due to their frailty or illness. To arrange a collection at home please phone at least 24 hours before collection is required on (02) 6244 2816.

The Aged Care and Rehabilitation Service (ACRS) integrates Health Directorate's aged care and rehabilitation services. ACRS services include prevention, assessment, diagnosis, treatment, support and rehabilitation for older people and people experiencing disability following an illness / trauma. Phone the Aged Care and Rehabilitation Service on (02) 6207 9977 to access its comprehensive range of services.

Phone CALMS on 1300 4 CALMS (1300 422 567) to arrange attendance by a doctor at a designated surgery or at your home. Any person living in or visiting the Australian Capital Territory (ACT) can use the service. Home visits are restricted to the ACT, but persons living outside the ACT can access all other CALMS services.

If you have carer responsibilities in the ACT or surrounding region, see this helpful listing of local organisations who provide information, referral, support and counselling to carers.

Community Health offers a wide range of community and at home support and treatment services to people who have chronic conditions or who have recently been discharged from hospital and have continuing support needs.

The Community Rehabilitation Team provides comprehensive assessments and treatment for people who require ongoing rehabilitation while living at home, for example after discharge from hospital. A priority system is in place for services, and waiting lists may exist. Referrals are accepted from self, hospitals, family members and/or carers, other health providers. Referrals are made via the Community Health Intake (CHI) on phone (02) 6207 9977 or fax (02) 6205 2611.

The Continuous Positive Airway/ Variable Positive Airway Pressure (CPAP/VPAP) Scheme offers assistance to people with sleep apnoea to obtain equipment for living at home in the community. CPAP/VPAP machines and humidifiers (if required) are provided on a loan at no charge. Contact the CPAP/VPAP administrator on (02) 6205 2605.

The Domiciliary Oxygen Scheme provides equipment to people needing medical oxygen to live at home. Prescription by a medical specialist is required (Respiratory physician, cardiologist, oncologist, palliative care specialist or paediatrician). Please contact the administrator on (02) 6205 2605.

The Equipment Loan Service operates an extensive fleet of loan equipment for short-term use by people in their own home. All loans are subject to stock availability and require referral by an approved health professional. You can contact the Equipment Loan service on (02) 6205 2500 or by email: els@act.gov.au

Hospital in the Home (HITH) provides a hospital alternative for patients of the Canberra Region. When you are a HITH patient the HITH nurses will visit you at home and provide the necessary care. If you're currently an in-patient you can ask the nurses or doctors to arrange for a HITH nurse to come and speak to you or call (02) 6244 2818.

The Independent Living Centres are commited to providing the community with the resources needed to "make every day living easier". The Independent Living Centre (ILC) is an information resource centre displaying hundreds of items of equipment that you can try and compare, to help you make informed choices when purchasing products or accessing services to help you stay independent.

ACT Meals on Wheels provides fresh and frozen home delivered meals to the residents of Canberra. Our aim is to enhance quality of life, by providing a nutritious food service to the frail aged, people with a disability and their carers in our community. Contact ACT Meals on Wheels on (02) 6287 4311 or email: actmow@redcross.org.au

RADAR is a rapid response program to support older people in the community, when they are becoming unwell and their own GP requires assistance with medical management. The goal of the program is to provide an older person with a rapid medical intervention to prevent a subsequent hospital admission. Please contact the Aged Care Nurse Practitioner by calling the Canberra Hospital switchboard on (02) 6244 2222.

The Transitional Therapy and Care Programme (TTCP) is a community based programme for older adults, providing up to 12 weeks support and therapy at the end of a hospital stay. The aim of this service is to maintain ability and keep older people safely in their own homes. This goal oriented programme can be delivered at Mullangarrie Unit located at Carey Gardens in Red Hill or at home.