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Walk-in Centre Evaluation Report

This report shows that the Walk-in Centre at Canberra Hospital provides a safe and effective service that is supported and valued by many members of the ACT community.

The Walk-in Centre located at Canberra Hospital is the first nurse led Walk-in Centre in Australia.

Independent Evaluation of the Nurse-led ACT Health Walk-in Centre

This Independent Evaluation of the Nurse-led ACT Health Walk-in Centre report was compiled by representatives of the Australian Primary Health Care Research Institute and The Australian National University.

This report confirms that the implementation of this first nurse led Walk-in Centre is having a positive impact on patients and practitioners across the Territory.

The report highlights that 84% of patients surveyed would definitely recommend the Walk-in Centre to family and friends, with 82% stating that they would definitely use the Walk-in Centre again.

There are many positive findings in the report and there are also some areas of improvement.

The ACT Government will use this information to inform the continued development of this service.

Downloads

Download: Independent Evaluation of the Nurse-led ACT Health Walk-in Centre Report (PDF File - 1070k)
Media Release (18 August 2011) (PDF File - 419k)
Walk-in Centre - Health Directorate Response (PDF File - 362k)
Walk-in Centre - Health Directorate Response to Key Improvement Areas (PDF File - 109k)

Public consultation

The Health Directorate will now engage in a six week public consultation period on the report.

The community consultation period on this report extends from Thursday 18 August to Close of Business (COB) on Thursday 29 September.

Submit your feedback

Please submit your feedback by email to: DCECorporate@act.gov.au

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